I reported a tablet screen malfunction in my Chery Tiggo 7 to Chery Mengerler in February 2025. Since the issue wasn’t resolved, I had to file another request on March 1, 2025.
Today, I was finally informed that the repair was approved under warranty—but now, I’ve been told that the replacement part will take up to two months to arrive. When I purchased this vehicle, I was promised that Chery Turkey had been established to prevent spare part shortages, yet this experience reminds me of the same supply issues from 25 years ago.
Chery, honor your commitment to after-sales support! A two-month wait for a warranty repair is unacceptable.
I purchased a Chery Tiggo 8 2.5 months ago, and just one month later, the rear camera stopped working. I immediately reported the issue to the Ankara Mengerler Chery dealership on January 3rd, and they placed an order for a replacement camera. However, 45 days have passed, and I am still waiting fo...
I purchased my Chery Tiggo 7 Pro as a brand-new vehicle on April 5, 2024. At around 5,000 km, I brought it in for general servicing in September 2024 to the Denizli Özpam Chery service center. At that time, I clearly reported a noise coming from the front right shock absorber. However, the service t...
I’m a 2024 Chery Tiggo 8 owner, and I’ve been dealing with a rear camera malfunction that still hasn’t been fixed after more than a month. I brought my vehicle to the Karahallılar Chery service center in Balıkesir on March 27, 2025. After inspecting the car, they confirmed that the rear camera was d...
On October 22, 2024, I left my Chery Tiggo 8 Pro at the service center after an accident. I had to wait a week for a replacement vehicle, as the insurance company delayed the process. By November 19, the repair shop returned my car due to a lack of necessary spare parts. While the damaged areas, lik...
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