On 23/01/2025, I purchased a Chery Tiggo 7 ProMax, and on 11/06/2025, while driving in the city at around 30 km/h with no vehicles in front of me, the panoramic sunroof suddenly shattered for no apparent reason. There was no sign of a rock hitting it or any kind of impact. Despite this, Chery representatives refused to cover the issue under warranty and told me it could only be replaced at a cost or claimed through insurance—though doing so would result in a damage record. When I requested a written statement confirming that the issue was not covered under warranty, they refused to provide it. The fact that there’s no evidence of an external factor and yet the company still refuses to treat it as a warranty issue seriously undermines the brand’s reliability. On top of that, their unwillingness to put their stance in writing suggests a lack of confidence in their own service. This situation must be resolved to address the inconvenience I’ve suffered.
I have been driving my Chery Tiggo 8 Pro for 6 months, and today in Ankara, while driving, the panoramic sunroof suddenly exploded without any external impact. This incident not only put my safety at serious risk but also caused significant stress and inconvenience. After the event, I immediately c...
I bought a brand-new Chery Tiggo 8 Pro Avantgarde from the Antoto Antalya dealership, and I’m still in shock over what happened. While driving at around 80 km/h, the panoramic sunroof suddenly shattered without any external impact or stone strike. It exploded while the vehicle was in motion—this cou...
It has been over a year since we purchased our Chery Tiggo 8 as a brand-new vehicle, which we’ve enjoyed using as a family. However, cracks and tears have developed in the sunroof seals on both the right and left sides. Because of this, I opened a warranty claim on June 2, 2025, at the Chery dealers...
I purchased a 2024 model Chery Tiggo 8 Pro Max brand new from a Chery dealership in December 2024. Just a few months later, in May 2025, I discovered a noticeable issue with the sunroof seal: the sunroof’s rubber gasket had separated by about 4–5 cm, and when I opened or closed the sunroof, the seal...
I am the owner of a Chery Omada 5 Excellent, and on December 7, 2025, while driving on the Izmir–Torbalı highway in Izmir, Turkey, the sunroof glass of my vehicle suddenly shattered. The weather was clear, my speed was around 130 km/h as appropriate for highway conditions, and there were no vehicles...
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