Please Chamet! Unban Me So I Could Withdraw My Money

I am writing regarding my Chamet account, which was permanently banned in 2025 without any clear reason being given. I was using Chamet on my iPhone and had a remaining balance of about 20 dollars as well as more than thirteen thousand diamonds in my account at the time of the ban. The ban notice did not explain what specific rule I allegedly violated, and this has left me confused and disappointed because I was not informed of any concrete misconduct. I contacted Chamet support, but their response was complicated and did not clearly state why my account was banned or how I can withdraw my remaining balance. When I try to withdraw my 20 dollars through the app, to the email address quinnbadd***@gmail.com, the screen clearly shows that I have 20.25 dollars withdrawable, but the withdrawal fails with the message that my account is permanently banned. This situation prevents me from accessing my own money even though my balance is visible in the application. I kindly request that my account be at least temporarily unbanned so I can withdraw my 20 dollars and the value linked to my diamonds. If possible, I would also like my account to be fully restored so that I can continue using Chamet normally. I ask Chamet to review my case, and help me withdraw my funds and diamonds without further delay.