On June 1, I purchased diamonds in the Chamet app through Google Play using my recharge card. The payment was successfully deducted from my recharge card, and the transaction appears as completed, but the diamonds have not been credited to my Chamet account. After noticing that the diamonds were missing, I contacted Chamet support. They informed me that I should contact Google Play about this issue instead of helping to resolve it. As a result, I have paid for a product that I have not received. I request that the diamonds I paid for be promptly added to my Chamet account or that the necessary coordination be made with Chamet so that my missing in‑game purchase is delivered without any further delay.
On August 24, 2025, I purchased diamonds worth ₺444 in the Chamet app through Google Play. Although the payment was successfully processed, the diamonds were never credited to my account. My account details: 0541*68. This is the first time I’ve experienced such an issue with Chamet, and I have not...
I made four separate diamond purchases on the Chamet app, each for $13, but none of the diamonds were credited to my account. I completed the first and second transactions on April 4, 2026, between 01:00–03:00, the third on April 5, 2026, around 17:46, and the fourth on April 5, 2026, around 18:03. ...
Thirteen days ago, I made a payment transfer on the Chamet app, but the diamonds I purchased never arrived in my account. This is extremely frustrating because I paid expecting an immediate balance update, yet almost two weeks later I am still waiting. I contacted customer service multiple times wit...
I made a purchase of 100000 diamonds on Chamet on 22/02/2026 using Google Pay, but the diamonds have not been credited to my account. The payment was ...
I made two diamond recharge payments on Chamet today through the Chamet website using an e‑wallet. The total amount charged was SGT 4.49 twice, and one of the transaction references is UEN‑200508714EHEL. Although the payments were successfully deducted from my account, the corresponding diamonds wer...
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