On August 24, 2025, I purchased diamonds worth ₺444 in the Chamet app through Google Play. Although the payment was successfully processed, the diamonds were never credited to my account.
My account details: 0541*68.
This is the first time I’ve experienced such an issue with Chamet, and I have not yet contacted customer support. However, I expect the matter to be resolved quickly.
I am requesting that the diamonds I paid for be immediately loaded into my account or, alternatively, that my payment be refunded without delay.
Thirteen days ago, I made a payment transfer on the Chamet app, but the diamonds I purchased never arrived in my account. This is extremely frustrating because I paid expecting an immediate balance update, yet almost two weeks later I am still waiting. I contacted customer service multiple times wit...
For the past few months, my bank card has been charged at random times, mostly in the early morning, for amounts of ₺45, ₺50, ₺100, ₺200, ₺300, and most recently ₺400. All of these transactions appear under the name “Google Chamet Live.” I want to make it clear that I have never registered, subscri...
I am writing with great urgency regarding a serious issue I faced with the Chamet app. I mistakenly spent close to ₺50,000 on this platform, and I am now in an extremely difficult situation. I immediately contacted support and requested a refund, but so far, I have not received any meaningful respon...
Good evening. On the Chamet app, at 01:35 today, I mistakenly transferred ₺389.99 to my account. This payment was not intentional, and I realized the error immediately after the transaction was completed. Since then, I have been trying to find a way to contact support and request a refund, but there...
On September 25, 2025, I submitted a withdrawal request on the Sugo app for 25,000 diamonds (worth about ₺500). My transaction ID is 5416. I directed the withdrawal to my Halkbank account, and I am certain that I entered the details correctly. However, even after about 20 hours, the money has still...
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