Thirteen days ago, I made a payment transfer on the Chamet app, but the diamonds I purchased never arrived in my account. This is extremely frustrating because I paid expecting an immediate balance update, yet almost two weeks later I am still waiting. I contacted customer service multiple times within the app, but the responses were completely unhelpful. Instead of providing a solution or at least a timeline, the representatives simply gave generic replies that resolved nothing.
What makes this situation worse is that Chamet continues to profit from user payments while leaving customers without what they paid for. Paying for a service and not receiving the purchased digital goods feels like being taken advantage of. As a paying user, I should not have to chase after the support team for something that should be automatic.
I am demanding that Chamet either credit my account with the missing diamonds immediately or issue a full refund. If this is not resolved quickly, it will severely damage trust in the platform. Please take urgent action to correct this issue and prevent other users from facing the same problem.
I experienced a serious issue with the Chamet app regarding a payment I made. I want a full refund because the game has changed so much that it no longer works as expected. Every time I log in and try to play, I cannot earn anything and instead I keep losing my diamonds. This has been happening repe...
On August 24, 2025, I purchased diamonds worth ₺444 in the Chamet app through Google Play. Although the payment was successfully processed, the diamonds were never credited to my account. My account details: 0541*68. This is the first time I’ve experienced such an issue with Chamet, and I have not...
I have been trying to withdraw the money I earned on the Chamet app by linking my bank account, but every attempt ends with the same error message: “This bank is no longer available. Please connect another account.” I tested multiple banks to resolve the issue, yet the error persists every single ti...
Yesterday, I mistakenly deposited a significant amount of money into my Chamet account, and I am urgently requesting a refund of the full amount. This payment was not intentional, and I realized the error shortly after the transaction was processed. I immediately tried to find a way to reverse the c...
I have been using the Chamet chat app for several months, and at first, I had no problems withdrawing my earnings through the connected Met Wallet account. However, starting in October, things changed. The app suddenly marked my registered bank account as “invalid” and forced me to add a new one. Si...
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