My Toshiba TV 55v6863dat has had its remote changed seven times and its LEDs replaced under warranty. They continuously delayed until the warranty ran out, and now they're demanding 8,500 to replace the screen panel. That's absolutely ridiculous and extremely disrespectful. Both Vestel Customer Service and Authorized Service Centers lack professionalism. I'm frustrated because my TV is currently at the service center, and even though I've asked for it to be returned, I still haven't received a response. Toshiba's actions are disappointing; buyers should exercise caution.
I purchased a Toshiba TV in March 2020. Since the day of purchase, the TV has been plagued with issues like freezing and slow startup, but I didn't pay much attention to it. Recently, the TV started turning on for a few seconds, and then the screen would begin to distort. About 20 days ago, the pict...
Vestel service technicians installed and assembled my newly purchased 65-inch Toshiba television today. I was pleasantly surprised by their interest and focus. However, I was disappointed to learn that I would have to pay an additional 250 TL for a hanging bracket needed for wall installation, which...
I bought a Toshiba television and needed service, so I contacted their support. To my surprise, Vestel’s service team arrived instead. They inspected the TV and claimed that the LNB input was broken, saying it wasn’t covered under warranty. They then asked me to pay ₺4750 for the repair. I don’t und...
Comments