I purchased a Cerave cream, but it has a watery consistency, completely different from the one I bought before. The cream leaves my face sticky, and I want to return it. However, I can’t reach customer service or create a return request. I need help resolving this issue and processing the return.
I ordered a Cerave cleanser, but when the package arrived, the box was completely empty. The delivery courier also confi...rmed this, so I immediately returned the empty box with a formal report in the presence of the courier. The box was returned to the seller, but I still haven't received my refund.
On July 25, 2025, I purchased a Bioderma sunscreen with order number #10379886980. When the product arrived, it seemed t...ampered with; the texture of the cream was sticky and different from the original. Suspecting it was counterfeit, I contacted customer service and was told the product was indeed f
I purchased the Solar Protective Cream SPF50 from Sephora. The product work...ed well for the first week, and I even left a positive review on the Sephor
I’ve been using Sudocrem for years, but this time I received a jar that appears to have been expired and possibly repack...aged with a new date. The cream has an unusual consistency, and even the cap is different. This is the first time I’ve been disappointed with the product. I suspect the product was
I purchased the CeraVe Moisturizing Cream based on my doctor's recommendation for my dry skin, trusting the brand’s repu...tation. However, instead of providing hydration, the product made my condition significantly worse. My skin began to flake severely, especially on my face—there are now visible dry
