Century Games won’t respond to my support tickets, how can I escalate the issue?

First, make sure that your emails or requests got to the right person. You can email [email protected] or use their official help center at https://centurygames.com/.

Do not wait to send your message; make sure to include your player ID, game name, a clear description of the problem, and any relevant photos.

If the problem still doesn't go away, you might want to ask your payment company (Apple, Google, PayPal, etc.) for help if you bought something.

To get more help from other customers, you can share your story or make a complaint on Xolvie.