I rented a car from Cartrawler through the Pagaus app and completed the payment with the help of live support. Everythin...g seemed fine at first, and I was looking forward to my trip. Some time later, I noticed that my name was written as Ş9 instead of Şenol. I contacted the company again, and they to
I rented a car through Cartrawler via the Pegasus app and completed the payment with live support. Later, I noticed my n...ame was entered as “Ş9” instead of “Şenol.” When I contacted the company, they told me this was a big issue and that I needed to rent a new car. Instead of correcting my name, they
I rented a car through Cartrawler from October 24, 2024, to November 24, 2024. On November 5, 2024, at 16:38, I contacte...d customer service to ask if I could return the vehicle early. I was informed that I could return it with a 20 percent deduction. Based on this, I returned the vehicle on November
