I strongly advise you to avoid renting from Pegasus. They directed us to a fraudulent company in Italy, cartrawler, which took our money. They do not return emails. They promised to get back to us after we provided documents proving our case, but they never did. There has been no communication from them. I demand that my money be returned! This text describes a frustrating experience with Pegasus, as well as their referral to a dubious car rental company in Italy, emphasizing the lack of communication and the demand for a refund. GIVE MY MONEY BACK!
I rented a car through Cartrawler, but I still haven’t received my refund. I’ve sent multiple emails with no response. There is no contact number, and the person I spoke to on WhatsApp couldn’t communicate properly, using translations to reply. I booked this service through Pegasus after buying a fl...
Cartrawler refuses to cancel bookings made on the same day and even charges fees for cancellations. Throughout the rental process, they offer zero help. Their customer service doesn’t answer calls and just tells you to contact the agency. Then they say you must talk to Pegasus, but the agency number...
I rented a car through the Pegasus app, and the payment was successfully processed. However, I never received a confirmation message. When I contacted Pegasus, they claimed no responsibility and directed me to the car rental company’s contact number. Upon calling, I was told there was no reservation...
I reserved a rental car through the Pegasus Airlines mobile app using Car Trawler, but when I got at the airport, I was unable to contact the rental business, Right Cars. Pegasus Airlines said they could only offer me an email address and left me stranded in the airport. Car Trawler customer care al...
On June 5, 2023, I rented a car for a day from Pegasus via Cartrawler. For June 8, 2023, I paid a total of 1886.09 Turkish liras. When I arrived at the car pick-up location on June 8th at 11:30 a.m., I was unable to receive the car because I had not received a confirmation code beginning with 218 fr...
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