4
Resolved

Carte d'OR Vanilla Icecream Taste Sour and Spoiled

Carte d'OR Vanilla Icecream Taste Sour and Spoiled
Carte d'OR Vanilla Icecream Taste Sour and Spoiled
Carte d'OR Vanilla Icecream Taste Sour and Spoiled
Carte d'OR Vanilla Icecream Taste Sour and Spoiled
+1
August 21, 2023 12:51 AM56
Havva's Thank You Message
Thank you

The product was usually the one we always buy, the vanilla flavor. The top part looked normal, but as I was eating it, there was a strange taste that I couldn't quite grasp. Since it was my first time trying it, I couldn't immediately figure out what was wrong, I was like maybe the taste is like this...Later, as I reached the bottom, I came across some yellowish ice particles, and that made me uneasy. My child also had some, so I really hope we don't get poisoned.

August 21, 2023 9:40 AM (8 hours after complaint)

Hello, You can be sure that we will consider your feedback on our products and services as an opportunity to improve ourselves. We will review the matter you have conveyed and provide you with information as soon as possible. For any assistance you may need regarding your requests, you can reach us. Best regards, Unilever

Havva
December 28, 2024 12:52 AM

Thank you

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