On February 16, 2022, I bought a Hoover washing machine from Carrefour. I thought it would be a good product and service. But just one month later, it broke down and I had to call for service. To my surprise, even after a year, the service people still come to my house every day. They say it's because the customer did something wrong, like forget to drain the water from the machine. The technician at the Hoover service center in Mersin won't fix our machine because we haven't paid for the warranty. It's a cycle of disappointment and anger that never ends. Even though we've complained, the company and service center haven't done anything about it. We haven't been able to use the item at all for the past two years.
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
On 21/11/2022, I purchased a Hoover brand HOO. H3W model washing machine from the Media Markt Sayapark AVM branch, along with an extended warranty. However, 6-7 months after starting to use the machine, it began making strange noises. We contacted the authorized service and requested assistance. Des...
I purchased a Hoover refrigerator from Carrefour SA in Istanbul, and I’ve faced issues since the first month. The fridge has consistently had cooling and water leakage problems. Despite multiple service calls and part replacements under warranty, the issues kept recurring. Now that the warranty has ...
I purchased a Hoover HDP 4149ambc/1-s washing machine with a 14 kg washing capacity and a 9 kg drying capacity about a year ago. The drum's fins recently broke. On July 15, 2023, the authorized service arrived and stated that they would order the part. There have been no updates from them in two wee...
I got a washer and dryer from Hoover. Before a year had even passed, it broke down, and the serviceman arrived. The part was supposed to arrive from Eskişehir, but it's been a month. After a month, the component finally came after repeated calls to them. The technician had previously indicated they ...
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