ID:25026896
5
Abdullah is very satisfied with the result
Resolved

Carrefour Misleading Product Description On The Website

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Abdullah
Carrefour
June 07, 2023 10:48 pm
37
Abdullah's Thank You Message
“Thanks”

I placed an order from the Carrefour SA online market, I selected the delivery time and day as today, some of the products have arrived and some have not. Although I chose a region in the product order, there is no indication that the product will be sent from the warehouse, but there is the phrase that we will bring our own vehicle in the order tracking and it seems that it will be delivered today. In this case, the product is marketed as misleading on its website and it is perceived as being sent from a nearby market. Although this situation changes the preference of the customer, I think that it causes unfair competition. There should be more enlightening phrases on the relevant site. 147424127 order number maybe they want to look.

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Carrefour
June 07, 2023 10:46 pm

Dear Customer, Your notification has been recorded, and the resolution process has been initiated. For follow-up, you can reach us. CarrefourSA Customer Service

Abdullah
Abdullah
June 12, 2023 9:29 am

Thanks

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