On December 27, 2024, at 12:00 PM, I placed an online order with Carrefour (Order No: 185956398) expecting same-day delivery. However, the order was not delivered, and despite creating multiple complaint records, no one has resolved the issue.
Today, the system falsely shows the order as delivered, even though I never received it. This lack of responsibility and support is unacceptable, especially from a company claiming to prioritize customer satisfaction. It has been over 24 hours, and I am still waiting for my order or a proper response. Carrefour, I demand an immediate resolution to this issue, including the delivery of my order or a refund. Please address this promptly.
On February 24, 2024, and March 8, 2024, I made orders that got canceled the next day because the store claimed they were out of stock. Even after reaching out to Carrefour headquarters and talking to the store several times, I didn't get a helpful response other than being told about the store's po...
On July 13, 2024, I placed an order (number 164669026) for two vacuum cleaners through Carrefour SA's website. I had to choose July 16, 2024, as the delivery date since it was the earliest available option. However, on July 15, 2024, at 5:30 PM, I received a call informing me in a dismissive tone th...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
Hello, on December 11, 2024, I placed an order through the Yves Rocher app. While confirming the payment, the screen froze. Although the payment was d...
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