I canceled my CapCut subscription, yet it keeps renewing automatically and charging my account! Despite disabling auto-renewal, I am still being charged without authorization.
Even worse, my subscription doesn’t show up in the App Store, so I have no way to cancel it manually. How is this even possible? This is completely unacceptable, and I demand an immediate resolution.
I need urgent assistance to fully cancel my subscription and get a refund for the unauthorized charges. CapCut must address this issue and stop charging users without consent!
I am unable to cancel my subscription on the CapCut app, and it's becoming extremely frustrating. I’ve tried to cancel it multiple times, but every time I hit “cancel” in the subscription settings, it doesn’t show as canceled, nor does it remove my subscription. I just want to end my subscription, b...
About a month ago, I purchased a one-month subscription to CapCut to edit a video. I used it once, completed my project, and then did not touch the app again. Last night, I was shocked to see CapCut auto-renewed another month without my permission. I immediately contacted their support team via emai...
I purchased a CapCut Pro subscription through the App Store, but the app does not recognize my purchase. Even though my subscription appears as active...
Hello, despite canceling my Capcut subscription through the Apple Store, I was still charged. My Apple Store account clearly shows that the subscription was canceled, yet the fee was still deducted from my account. This situation is both misleading and against Consumer Rights. I am requesting an imm...
On February 14, a CapCut 1-year subscription was purchased from my phone without my permission and without requiring a password. I only realized this the next day when I received an email with the invoice. Since I had never authorized this purchase, I immediately canceled the subscription. I even re...
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