I'm trying to buy Capcut Pro. It says the subscription has been confirmed and the payment has been deducted from my account, but I am unable to download videos because I am not a subscriber. I cancel and try again, but it still does not work. I asked for help, but there was no response. Can you help me?
I purchased a monthly subscription for CapCut Pro, but every time I try to export my edited videos, I get a notification telling me to subscribe to CapCut Pro. When I attempt to purchase the subscription again, it says that I'm already a subscriber, yet I still can't use any of the Pro features. Thi...
Hello, today I attempted to purchase a Capcut Pro subscription, but each of my three attempts resulted in an error, although the payment was still deducted from my account each time. The charges were eventually refunded, but I am still unable to successfully purchase the Pro subscription. I rely on ...
I purchased a one-year subscription to CapCut, expecting full access to the Pro features throughout the subscription period. However, despite my annual payment being successfully processed, I am currently unable to use the service. Every time I open the app, it keeps showing the "Get Pro" prompt, as...
I am unable to cancel my subscription on the CapCut app, and it's becoming extremely frustrating. I’ve tried to cancel it multiple times, but every time I hit “cancel” in the subscription settings, it doesn’t show as canceled, nor does it remove my subscription. I just want to end my subscription, b...
I have an active CapCut Pro subscription, but I can’t access any of the Pro features. Every time I try to use them, the app redirects me to the subscription page, even though my membership is already active. When I click on the “Subscribe” button, it says “You are already subscribed”, yet I still ca...
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