CapCut Free Trial Turned Into Paid Subscription — Refund Complaint

On November 7, 2025, the free trial period of the CapCut app on the App Store ended without my knowledge, and on November 8, 2025, at 05:59 a.m., $23 was withdrawn from my account without any notification or alert. I noticed the payment around 10:40 a.m. and immediately canceled the subscription. However, despite the cancellation and the resulting inconvenience, I have not received any refund.

The transaction receipt number is 2025-11-08-05.59.20.613375. This is the first time I’ve experienced such an issue, and I had not received any prior warnings or billing notices. Since this payment was made without my explicit consent, I request that my refund of $23 be processed immediately and my case reviewed urgently to prevent further inconvenience.