CapCut Free Trial Charged - Subscription Cancelled, Refund Needed

October 6, 2025 2:07 PM121

On October 6, 2025, I confirmed the start of a free trial on the CapCut app via the iOS platform. Although I only approved the free trial, a charge of ₺999.99 was withdrawn from my account after the trial period ended. I had canceled my subscription before the trial expired, yet the fee was still charged, and I currently have no access to the paid features. I was unable to contact CapCut or Apple Support, as I couldn’t find any available contact number. My CapCut account is registered under the email address “p***@gmail.com.” I am requesting a refund for this unfair charge and wish to ensure that such an issue does not happen again.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Apple Store Billed Me for CapCut Premium After Free Trial Cancellation

October 6, 2025 1:58 PM107

On October 6, 2025, I activated the free trial of the CapCut app on the iOS platform. I only agreed to start the free tr...

1

I Face Missing CapCut Premium Membership Despite Payment

October 22, 2025 8:11 PM136

On August 20, 2025, I purchased a CapCut mobile app membership for ₺999.99 through my Apple account. However, more than ...

I Face Unauthorized Charge on CapCut Premium Trial Cancellation

June 21, 2025 9:12 AM67

I recently noticed that a Premium trial was accidentally started on the CapCut app without my authorization. Upon receiv...

Unauthorized Payment on CapCut Android

October 1, 2025 8:06 PM54

On October 1, 2025, at 17:22, an amount of 999.99₺ was withdrawn from my account via the CapCut Android app without my p...