Apple Store Billed Me for CapCut Premium After Free Trial Cancellation

Poyraz
CapCut
107

On October 6, 2025, I activated the free trial of the CapCut app on the iOS platform. I only agreed to start the free trial; however, after the trial period ended, ₺999.99 was charged to my account. I had canceled my subscription before the trial period expired, yet the payment was still processed, and I currently do not have access to any premium features.

I tried contacting CapCut and Apple Support, but I couldn’t find any reachable contact number or email address. My CapCut account is registered under p*@gmail.com**.

I request a full refund of the ₺999.99 charge that was taken without authorization and expect this issue to be resolved as soon as possible. Additionally, I ask that CapCut and Apple ensure such billing errors do not happen again to other users.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I paid for a subscription to CapCut Pro, but the features are not activated. What should I do?

1 Followers
69 Complaint

Similar Complaints

CapCut Free Trial Charged - Subscription Cancelled, Refund Needed

Poyraz
CapCut
121

On October 6, 2025, I confirmed the start of a free trial on the CapCut app via the iOS platform. Although I only approv...

I Face Missing CapCut Premium Membership Despite Payment

Çiğdem
CapCut
136

On August 20, 2025, I purchased a CapCut mobile app membership for ₺999.99 through my Apple account. However, more than ...

I Face Unauthorized Charge on CapCut Premium Trial Cancellation

Melek
CapCut
67

I recently noticed that a Premium trial was accidentally started on the CapCut app without my authorization. Upon receiv...

CapCut Premium Auto-Charged to My Vodafone Bill Without Permission

Cansın
CapCut
75

On October 6, 2025, a ₺999.90 mobile payment was charged to my account without my consent through the CapCut app on my i...