CapCut Charged Me Every Month Even Though I Never Purchased Pro

June 15 12:57 PM

I use the CapCut application on my iPhone and have never knowingly purchased a CapCut Pro subscription. Despite this, I recently discovered that approximately $5 has been charged to my bank card every month on a recurring basis.

This issue has been ongoing since June 10, and the total amount withdrawn from my card has now reached approximately $20. I never intentionally subscribed to any Pro plan, authorized recurring payments, or agreed to a monthly billing arrangement. For this reason, I was shocked to discover that charges had been continuing without my knowledge.

The repeated withdrawals have caused both financial inconvenience and frustration. As a user, I expect clear notification and consent before any recurring subscription charges are processed. In this case, I do not believe I knowingly enrolled in a paid subscription, yet my card has continued to be billed.

I attempted to find assistance regarding this issue, but I was unable to locate a clear customer support channel or accessible contact method through either CapCut or the App Store. The lack of support options has made it difficult to understand why these charges occurred or how to stop them.

I request that all unauthorized recurring charges be stopped immediately and that the approximately $20 already deducted from my bank card be fully refunded. I also request confirmation that no active subscription remains associated with my account and that no future payments will be processed without my explicit consent.

Additionally, I would appreciate a written explanation regarding how this subscription was allegedly activated and why recurring charges were applied despite my belief that I had never purchased a Pro membership.

Comments

Similar Complaints

1

CapCut Unauthorized Charges On Android Without Subscription

December 25, 2025 3:30 PM81

For some time, CapCut on my Android device has been withdrawing money from my bank card without my permission and withou...

1

CapCut Charged My Credit Card Without Approval — Need Immediate Refund

October 7, 2025 7:41 AM165

On October 4, 2025, while using the CapCut app on my Android phone, ₺1,000 was withdrawn from my credit card under the d...

Unexpected CapCut Subscription Charge Appeared On My Credit Card

March 24 12:23 AM1

After starting a free trial through the CapCut website, a charge was taken from my credit card without my clear approval...