CapCut And Apple Refused To Refund My Unauthorized Subscription Charge

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Zeynep
March 25, 11:40 am
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My CapCut subscription on the iOS application was renewed without my consent, and approximately $26 was charged to my account two days ago. I did not intentionally renew the subscription in any way, and as soon as I noticed the charge on my account, I immediately canceled the subscription.

The transaction appears in my Apple account with transaction ID MQVQM4XQTB. Even though I submitted refund requests to both CapCut and Apple, the payment has still not been refunded.

I do not accept being charged such a high amount for a subscription renewal that I did not want or intentionally approve.

I request that this subscription renewal transaction be reviewed carefully and that the approximately $26 payment be refunded to me as soon as possible.

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