CapCut And Apple Refused To Refund My Unauthorized Subscription Charge

Zeynep
March 25, 11:40 am
-My CapCut subscription on the iOS application was renewed without my consent, and approximately $26 was charged to my account two days ago. I did not intentionally renew the subscription in any way, and as soon as I noticed the charge on my account, I immediately canceled the subscription.
The transaction appears in my Apple account with transaction ID MQVQM4XQTB. Even though I submitted refund requests to both CapCut and Apple, the payment has still not been refunded.
I do not accept being charged such a high amount for a subscription renewal that I did not want or intentionally approve.
I request that this subscription renewal transaction be reviewed carefully and that the approximately $26 payment be refunded to me as soon as possible.
Comments