For some time, CapCut on my Android device has been withdrawing money from my bank card without my permission and without any subscription approval from me. On three separate occasions, always around the 23rd of the month, ₺195 was withdrawn each time from my bank card, even though I did not purchase any package or Pro membership in the application and I am not aware of any active subscription. I contacted CapCut regarding these unauthorized charges, but I did not receive any response. I am very uncomfortable with the fact that my bank card is being charged repeatedly without my explicit consent. I request that all of these unauthorized payments be fully refunded to me and that any possible subscription or automatic payments linked to my account be completely canceled. In addition, I want my bank card information to be removed from your system so that no further withdrawals can be made without my knowledge.
On October 4, 2025, while using the CapCut app on my Android phone, ₺1,000 was withdrawn from my credit card under the description “CapCut Premium Membership Fee” without my knowledge or consent. I have only ever used the app for free and never started any Premium membership. The credit card stateme...
On September 29, 2025, at 05:54, an amount of 999₺ was withdrawn from my account through the CapCut app installed on my Samsung Galaxy A54 smartphone. I did not authorize or approve any purchase, nor did I subscribe to CapCut Pro membership. The payment was taken from my Yapı Kredi bank account, an...
I recently noticed that a Premium trial was accidentally started on the CapCut app without my authorization. Upon receiving a notification about the subscription, I immediately canceled the membership to prevent any charges. Despite this, ₺199,99 was withdrawn from my bank account. I tried to reach...
I started using the CapCut app with a 7-day free trial through Google Play. Before the trial period ended, I deleted my account, logged out, and uninstalled the app from my Android device (Redmi Note 10s). Despite taking all these steps, ₺123 was charged from my bank card on October 18. When I chec...
On October 1, 2025, at 17:22, an amount of 999.99₺ was withdrawn from my account via the CapCut Android app without my permission or approval. This was a one-time charge and did not occur under any active subscription. The Google account linked to this transaction is: m********@gmail.com**. I did n...
Comments