During the Black Friday discounts at the Calvin Klein Jeans store in Aqua Florya Mall, I bought a tracksuit and an additional pair of bottoms. The salesperson who assisted me was later dismissed, and an unchosen pair of bottoms was mistakenly included in my package. When I checked a week later as part of a New Year's gift, I discovered the bottoms I didn't choose. Upon visiting the store and dealing with Y****, the responsible person, I was met with an indifferent attitude, claiming it was my responsibility to check. They are attempting to make me accept the bottoms that don't belong to me. They didn't even bother checking the security camera footage. Their approach was entirely wrong and surprising, falling short of the standards expected from the Calvin Klein brand. Despite being a frequent shopper at this store since its opening, they refused to process the return of the incorrect item within the 10-day window, leaving me with an embarrassing experience. I will assert my rights, and I expect an urgent response from the responsible party. Aqua Florya deserves store staff that upholds higher standards!
I bought a jacket from the Calvin Klein store in Antalya Terracity AVM, but unfortunately, it has a manufacturing defect—the zipper skips teeth and doesn’t close properly. From the moment I made my purchase, I've been seeking a resolution, yet the store has been unhelpful. Additionally, the staff re...
I recently purchased a Calvin Klein jacket from the Boyner store in Marmara Park Mall. To my dismay, just three days after the purchase, I noticed the embossed brand name on the sleeve was starting to peel off. I promptly visited the store to request an exchange, only to learn that my request had be...
I placed an order for a brown jacket from the Calvin Klein Jeans brand with the intention of giving it to my brother-in-law during the holiday season. There were problems with the product when it was delivered. Even though I exercised my right to return the item and had my brother-in-law return it t...
On September 13, 2023, I purchased a black pair of jeans from the Calvin Klein store at Viaport. After wearing them only twice, I decided to give them a gentle 30-degree wash, and to my dismay, the color faded drastically. The pants turned into a dreary, grayish hue, threads unraveled, and despite i...
On 23 August 2025, I had a very unpleasant experience at the Zara store located in Samsun Piazza Mall. I brought in a pair of trousers I had previously purchased, which became loose after wearing, along with a recently bought suit that I had only worn once but noticed a stitching defect. The staff m...
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