Despite multiple attempts to cancel my Busuu membership, it wasn’t processed. Now, I’ve been charged, and after canceling, I received an email stating that the payment is non-refundable. I want my money refunded back to my account immediately.
This experience has been incredibly frustrating, and I’m requesting a response from Busuu to resolve this issue fairly. This is unacceptable, and I regret choosing Busuu.
A week ago, I purchased a one-year membership on Busuu and completed the payment. However, today, I noticed that my membership was canceled without any notification or explanation. This unexpected cancellation is frustrating and has left me feeling disappointed. I’d like to understand why this happ...
I signed up for a 30-day free trial with Busuu and tried to cancel my subscription before the trial ended. However, despite my efforts, I couldn’t complete the cancellation process. I even deleted my account, but Busuu still charged me for an annual subscription. Now, I can’t access my account or be...
I have never subscribed to Busuu, yet they have repeatedly charged my bill without my consent. This is completely unacceptable, and I want this issue ...
I want to cancel my Busuu membership, but I keep running into an error every time I try through the app. This issue has been ongoing, and despite trying repeatedly, I still can’t get the cancellation to go through. I even attached a screenshot showing the exact error I face daily, but nothing has ch...
I signed up for a trial membership with Busuu to test out the language learning platform. Despite canceling the trial, they charged me for a full year and now show me as an active annual member. I never received an email notification about the trial ending, so this charge came as a surprise. I’ve be...
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