A week ago, I purchased a one-year membership on Busuu and completed the payment. However, today, I noticed that my membership was canceled without any notification or explanation.
This unexpected cancellation is frustrating and has left me feeling disappointed. I’d like to understand why this happened and request Busuu to resolve the issue by either reinstating my membership or offering a suitable solution.
I purchased a one-year Busuu Premium membership, and the payment was successfully deducted from my account. Yet, today I discovered that my Premium status has been canceled without explanation, and I haven’t received a refund. To make matters worse, I keep getting ads asking if I want to upgrade to ...
I signed up for a trial membership with Busuu to test out the language learning platform. Despite canceling the trial, they charged me for a full year and now show me as an active annual member. I never received an email notification about the trial ending, so this charge came as a surprise. I’ve be...
I’m extremely disappointed with Busuu and how they handled the Premium access I was promised. I shared my referral link with two friends, both of whom purchased Premium memberships, just like the app instructed. As a result, I was told I would receive one year of Premium access — this was clearly ad...
Despite multiple attempts to cancel my Busuu membership, it wasn’t processed. Now, I’ve been charged, and after canceling, I received an email stating that the payment is non-refundable. I want my money refunded back to my account immediately. This experience has been incredibly frustrating, and I’...
I signed up for a 30-day free trial with Busuu and tried to cancel my subscription before the trial ended. However, despite my efforts, I couldn’t complete the cancellation process. I even deleted my account, but Busuu still charged me for an annual subscription. Now, I can’t access my account or be...
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