I signed up for a trial membership with Busuu to test out the language learning platform. Despite canceling the trial, they charged me for a full year and now show me as an active annual member. I never received an email notification about the trial ending, so this charge came as a surprise. I’ve been trying to request a refund but can’t find a support email or any clear way to contact Busuu for help. This unexpected charge is very frustrating, and I need Busuu to process my refund immediately and provide clearer communication about trial end dates.
I signed up for a 30-day free trial with Busuu and tried to cancel my subscription before the trial ended. However, despite my efforts, I couldn’t complete the cancellation process. I even deleted my account, but Busuu still charged me for an annual subscription. Now, I can’t access my account or be...
I downloaded the Busuu app on April 1, 2025, and was informed that my free trial would end on April 8, 2025. However, to my surprise and frustration, the app charged my credit card on April 8—before the trial period had even officially ended that day. I didn’t get a chance to cancel the subscriptio...
A week ago, I purchased a one-year membership on Busuu and completed the payment. However, today, I noticed that my membership was canceled without any notification or explanation. This unexpected cancellation is frustrating and has left me feeling disappointed. I’d like to understand why this happ...
I signed up for Busuu’s 7-day free Premium trial and entered my card information to activate it. Unfortunately, I forgot to cancel the subscription before the trial ended, and ₺185 was charged to my account. I immediately requested to cancel the subscription and receive a refund, but I have not rece...
I purchased a one-year Busuu Premium membership, and the payment was successfully deducted from my account. Yet, today I discovered that my Premium status has been canceled without explanation, and I haven’t received a refund. To make matters worse, I keep getting ads asking if I want to upgrade to ...
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