Bunnings Hasn’t Delivered My Online Garden Shed and Customer Support Is Unresponsive

I only found a garden shed accessible online from Bunnings. The order confirmation arrived fast, and I was informed the provider had sent it the following day. It has now been more than ten days, though, and the shed still hasn't arrived. Several times, both by phone and email, I contacted Bunnings customer service but got no reply for days. When I at last received a response, I was informed they were inundated with other customer emails—not surprisingly considering the inadequate service. One finds intolerable this lack of communication. Bunnings must own proper management of their orders and supplier base. This monopolistic tendency has to stop.