I just got my package, and it came with the Bugaboo Owl by Nuna convertible car seat but opening the package and carefully checking it, that’s not what we ordered. as per your policy, called you within 48 hours of delivery to let you know about this problem. The shipment did not include my order. It’s a wrong order. kindly ask for immediate help to solve this problem. Please let me know what needs to be done to fix the problem, whether that's sending the missing item right away or doing something else to make sure I get the product as soon as possible. Thank you for taking care of this right away. I look forward to your quick answer and solution.
I'm completely taken aback. My order had the reference number 121107232026806, but instead of the "Sundvik" crib that I had ordered, I received a different baby crib on July 11, 2023. I'm baffled as to how they could have gotten the order so wrong. I informed the customer service representative of t...
Even though it was marked as delivered, my package still hasn't made it to me. It appears that it was given to the wrong person by mistake. I would appreciate a refund as this is a pressing matter; my package is currently in the possession of someone who has no connection to me. I placed my order on...
On July 2nd, I ordered a baby bath set for my baby from Trendyol. However, the seller sent me a beach umbrella instead, as shown in the photo. I contacted the seller, who sent me a return code and arranged for Aras Kargo to pick up the incorrect item from my address. But neither the courier company ...
I purchased a Fiesta L-Shaped Garden Sofa from Bauhaus, but it arrived with a missing left armrest. The part wasn’t in the box, even though I paid for the full product. For the past 3-4 days, customer service has done nothing but stall. Today, they told me the process has restarted from the beginni...
I am writing to complain about a damaged Chicco baby car seat that I purchased online. The product arrived with the newborn insert's side support cushions crushed. The box was also damaged, suggesting that the product was mishandled during shipping. I contacted Chicco customer service and they said...
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