We arrived on July 11, 2025, via a connecting flight from Los Angeles to London to Istanbul with British Airways, but our luggage hasn't arrived. It's been three days, and no one has called or provided any information. Customer service is available through chat and is completely unhelpful. We filed a ticket for our luggage under ISTBA38817, booking no. 23N430. Someone should say something about the status of our luggage. Most of the complaints about this airline are about this. My advice to those using connecting flights is: don't do it.
On July 11, 2025, I traveled with British Airways on the Los Angeles–London–Istanbul route. Unfortunately, when I arrived in Istanbul, my luggage did not. It has now been three days, and during this time, nobody from the airline has contacted me with any updates. I tried to reach customer service t...
During our flight from Los Angeles to Turkey with a stopover in the UK on 03/05/2024, British Airways failed to deliver four of our checked bags. We have been unable to reach customer service for assistance, and no help has been provided. While filling out the baggage claim form, we missed our conne...
On March 21, 2025, I arrived in Istanbul Sabiha Gökçen Airport from Jakarta on Qatar Airways flight QR955. At baggage claim, I was told my luggage didn’t arrive with the flight and would be sent to me via cargo within two days. They even followed up on WhatsApp, assuring me it would be shipped short...
On July 30, 2025, the Ajet flight VF4123 from Bingöl to Ankara, scheduled to depart at 13:30, was first delayed due to a lack of fuel and was rescheduled for 16:30. Eventually, the flight took off at 17:30. Upon arrival in Ankara, we were informed that our baggage had been left behind in Diyarbakır ...
On September 22, 2023, I reported my damaged baggage at Istanbul Airport. I later sent the report along with the required documents to Turkish Airlines via their website. On October 4, 2023, the report was forwarded to the compensation department. Despite being promised a response within 21 business...
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