I urgently needed a dependable vacuum cleaner and ordered one from Bosch's website. When I contacted their online support after 14 days, they said the delivery would be made the following week. I've never seen a brand as slow and indifferent as Bosch. I was disappointed to have ordered the vacuum cleaner from their official website and then become a victim of their poor customer service. Is it really necessary to wait at least 30 days after placing an order online? I regret purchasing from them and hope that my experience will serve as a warning to others not to do the same. Waiting weeks for a product that was supposed to arrive quickly is unacceptable, especially when it is an emergency. I hope you will read and consider what I wrote and you will not shop from this site!
I ordered a cordless upright vacuum (Product No. 1114242574) from the Bosch online store 5 business days ago, and the product has yet to be shipped from the factory. How will they get it from Tekirdag to Antalya in 10 days if it took them 5 days to get it? They have not even begun the shipping proce...
I ordered a fridge and dishwasher from the Bosch website in Turkey but canceled it within 10 minutes because I chose the incorrect payment method. However, it has been three days and I have yet to receive my refund. Customer service informed me that the refund could take up to 14 days. This is an un...
Hello, On 19.04.2023 I bought Bosch brand Serie 6 Cordless Vacuum Cleaner Unlimited White 61113 series vacuum cleaner with order number 1113588229. It is stated in my orders' section of the website as it was shipped on 20.04.2023. After the holiday, when I saw that there was no development about my ...
I bought a Bosch brand toy vacuum cleaner from their official website, and the product turned out to be defective. I called the customer service, and they told me that there is no option for a replacement in the case of a toy. By the way, I learned that I have the right to file a complaint wherever ...
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