I ordered a fridge and dishwasher from the Bosch website in Turkey but canceled it within 10 minutes because I chose the incorrect payment method. However, it has been three days and I have yet to receive my refund. Customer service informed me that the refund could take up to 14 days. This is an unacceptable delay. To make matters worse, I discovered that many others had experienced the same problem, with some people having to wait up to 40 days for refunds. In this day and age, waiting 40 days for an undeliverable order is simply unbelievable. The explanation given by customer service that I "withdrew" the order is incorrect. I promptly canceled the order and have not received anything. I demand that my money be returned immediately. This is a very frustrating and disappointing situation.
I bought a Bosch refrigerator, washing machine, and dishwasher from the Dört Yıldız Bosch dealer located in the Ankamall shopping center at the address Gazi, Konya Devlet Yolu, Mevlana Blv. No:2, 06560 Yenimahalle/Ankara on April 25, 2023. The salesperson informed us that the products could stay in ...
I purchased a fridge, washing machine, and dishwasher from Bosch in Tunalı Hilmi, Ankara, Turkey, on April 27, 2023. Later, I had to relocate to Istanbul and duly informed Bosch about the transfer, even covering the associated costs. This transfer took place on August 8, 2023. Bosch assured me that ...
I'm very unhappy with the lack of progress on my canceled order for a Bosch washing and drying machine, which I placed on their website more than a month ago. I called to cancel the order within half an hour of placing it. Nonetheless, despite the passage of more than a month, I have yet to receive ...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
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