Bosch Dealer Increased Product Price Over the Night

Sinan
July 24, 2024 8:41 PM47

Hello, Due to the extremely hot weather, my parents, who have heart and diabetes problems, had to strain their financial situation and buy an air conditioner. They went to Suha Makina's Bayrampasa office and asked the price, and the next day they collected the money and went to buy the product, and they increased the online price by ₺2500 in one night. Despite this, they bought the product for 5000 rac 12000 BTU with cash payment. They accepted because they said the installation would be done within 10 days. After the purchase was made, the Bosch representative called the next day and informed that they would install the air conditioner on August 28th. In this heat, people buy products in order not to be disturbed, despite the price increases, and they cost ₺2,500 in a few hours. Companies that are good at giving raises do not think about hiring employees. A quality that does not suit the Bosch company...In fact, every brand that comes to our country reaches this poor quality, thanks to the representatives.

July 25, 2024 10:04 AM (13 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, we will contact you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

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