I discovered that the issue with my Bosch Idos-equipped washing machine persisted after a part replacement by the service. They claimed it was a user-related problem. But then, why was the part changed in the first place? The problem began when the machine was only 3-4 months old, and I was constantly put off, being told it would be fixed. The response from the factory was a disappointment. We purchased a guaranteed and insured product from what we believed was the highest-quality brand, but in the end, we had to find the solution ourselves. I won't forget the difficulties I faced while pursuing a replacement or refund, and I don't forgive this mishandling of my rights. A letter suggesting to change the detergent brand doesn't close this matter for me.
Since the day I bought it, my Bosch i-DOS Serie 6 washing machine hasn't given off the smell of fabric softener. The clothes look like they haven't been rinsed well when they come out of the washer. I need a solution right away. A well-known brand like this one shouldn't leave its customers without ...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
I bought a Bosch washing machine, expecting reliability and care for my clothes. But instead, it’s been damaging and tearing our laundry repeatedly. Despite this, I’ve had the service team over several times, and each time they insist there’s “no issue” and leave without resolving anything. The mos...
We purchased a Bosch washing machine, and within two months, it started having issues. The first service visit blamed small items stuck in the hose and advised us to use a laundry bag, which we did. A month later, the machine malfunctioned again. This time, the technician offered vague explanations ...
Comments