I Experience Unauthorized ₺22,000 Charge by Bkg Hotel Booking and No Support

I recently discovered that Bkg Hotel Booking made an unauthorized charge of ₺22,000 on my credit card. I have never made a reservation or carried out any transaction through this company. This charge appeared out of nowhere, and I have been unable to contact anyone from Bkg Hotel Booking to resolve this serious issue. There has been no call, no email, and no notification about this transaction.

I am shocked and deeply concerned about how my credit card information was obtained and used without my consent. This situation has caused me significant financial stress and emotional frustration. I expected security and protection when using my card, not unauthorized charges from a company I have never interacted with.

I urgently demand a full refund of the unauthorized ₺22,000 charge and a clear explanation of how my card details were obtained and used without permission. Please address this matter immediately and prevent such fraudulent activity from happening to others. Take responsibility and restore my trust by resolving this issue without further delay.