I'm facing a significant issue with my brand-new BMW 5.20i from Antalya Kosifler. The entire car is covered in paint dust, delivered in a dusty and careless condition during the handover. Upon the first car wash, it became evident that this persistent dust was actually unremovable paint residue. Despite multiple discussions with Borusan Auto and Kosifler Auto, it seems they deliberately handed over the car in this condition. They suggested a solution involving clay application and polishing to remove the paint dust, but I expressed concerns about these processes compromising the originality of the car by thinning the paint's micron thickness. I made it clear that I wouldn't accept the car and insisted on a replacement with a new vehicle, stating that they delivered a defective and flawed car. No resolution has been offered, and if you're considering buying a car from Kosifler Auto and the BMW brand, I strongly suggest you read this before making a decision.
The BMW 520 I bought in November 2022 has cracked the glass for the 3rd time in 1 year. I had my first glass change and my second glass change at Kosifler Auto. Since I only used my car for intercity trips, 1 month after the replacement, while going to Edirne, the windshield of the vehicle suddenly ...
On August 30, 2025, we purchased a brand new 2025 BMW 320i M Sport from the authorized BMW dealer in Istanbul/Samandıra. The following weekend, we took the car to a company for ceramic coating, and as soon as the staff examined it, they stated that the rear bumper had been painted. We immediately ap...
On September 1, 2025, at 9:00 AM, I returned my BMW 3.20 model, license plate 34 GLN 031, to the Antalya Kosifler service center due to rodent damage. The service representative stated that the repair time would be 15 days, and since this period was also included in the documents, I was only able to...
On 07.12.2025, due to heavy rainfall in Alanya, our 2019 BMW 320i suffered water damage. We reported the situation to our comprehensive insurance company on the same day, requested a tow truck, and the vehicle was transported to Antalya. For this process, we had to pay an additional 5k out of pocket...
I purchased a brand-new BMW 3.20i sedan, which has only done 60,000 km, but starting from the second year, the steering wheel leather began to peel, and the front two interior door handles started melting and deforming. When touched, the material sticks to your hand, transfers residue, and even crum...
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