Money was withdrawn from my Bizbox.pro account without subscribing and without my knowledge. How can I get a refund?

If money was charged without subscribing — file a complaint on Xolvie if the service does not explain the reason for the charge.

If funds were withdrawn from your Bizbox.pro account without your consent or without clearly activating a subscription, you need to act quickly.

How to get your money back:

Check your bank statement and confirm that the transaction was successfully processed.

Take screenshots of:

The charge itself

The absence of an active subscription in your account (if you still have access).

Review the website’s terms and conditions — a free trial with automatic renewal may have been activated.

Send a written request to Bizbox.pro support including:

The email linked to your account

The date and amount of the charge

A screenshot of the bank transaction

A clear demand for a refund due to an unauthorized charge

If you do not receive a response within a reasonable time, contact your bank and file a dispute for the transaction.

If necessary, request a card reissue to prevent further unauthorized charges.

Charging funds without the user’s explicit consent is a serious reason to demand a refund.

If Bizbox.pro does not return the money or fails to explain the charge, make sure to report the situation on Xolvie to protect your finances and warn other users.