I've encountered a serious issue with Bitay Exchange as they fail to respond to emails, and their promised callback within two hours when contacted by phone never materializes. I deposited cryptocurrency, and it hasn't reflected in my account; attempting to withdraw in Turkish Liras (₺) also proves futile. What used to be delayed transactions has now turned into complete inactivity for the past three to four days. I'm frustrated, unable to reach anyone for assistance, and I'm officially lodging a complaint. If my funds are not refunded promptly, I will escalate the matter to the necessary authorities.
I have been a long-time user of Bitay, but for the first time, I am unable to withdraw my funds. For almost a week now, my TRY balance, which is clearly visible in my wallet, shows as ₺0 on the withdrawal screen. Despite emailing support multiple times, I have not received any response. It’s disapp...
I received a call encouraging me to invest in Bitay Coin. Trusting the company, I deposited my money and staked it. I was told I would need to wait a maximum of 10 months for returns. However, it’s been over a year, and there’s no sign of either Bitay Coin or my investment. The customer support tea...
I had some cash tied up in Bitay exchange, and it's been ages since they've processed any payments. Today, my balance of ₺200,000 just vanished into thin air, and the coins I invested in have completely disappeared from the platform—it's like they never existed at all. I’ve reached out to the compan...
I initiated a withdrawal request on Bitay Crypto Exchange over a week ago, but the funds are still marked as pending and have not been transferred to my account. Despite multiple attempts, I have been unable to reach customer support. The phone lines keep me on hold indefinitely, offering no resolut...
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
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