Bitay delayed my refund for weeks, how can I get my money back?

Since 2023, the coins in my Bitay account have disappeared and been replaced with two other coins of very low value. My balance in lira terms has decreased by about one-tenth. I gave an instruction to sell my coins and transfer ₺23,000 to my IBAN, but the amount never reached my account. Bitay has p...

In 2023, I purchased 1,000,000 Bitay coins through a staking transaction on Bitay. However, for about 16 months, my coins have not appeared in my account, and I have not been able to find any solution to this issue. Despite multiple attempts to contact Bitay customer service, I have received no resp...

I made a withdrawal request from Bitay nearly five months ago, and to this day, the funds have still not reached my account. What’s worse is that Bitay hasn’t officially rejected the withdrawal either—so the request just sits there, unprocessed, with no updates, no resolution, and no refund. This i...

I submitted a withdrawal request to Bitay over 3–4 months ago, and I’m still waiting for my money. I’ve sent multiple emails, hoping for an update or a resolution, but I haven’t received a single reply. Their customer service line is completely unreachable, and there’s no way to speak to a real pers...

Nearly two years ago, I purchased Bitay Coin, expecting a smooth transaction and a trustworthy investment. But to this day, the coins have never been delivered to my account. Despite waiting all this time and repeatedly reaching out for help, Bitay’s customer service has completely ignored me. Inst...

I deposited ₺12,000 into my Bitay account, but the funds have not been credited. Although it shows as transferred in the system, the money is nowhere to be found in my account. I have attempted to reach Bitay for assistance, but no one answers the phone or provides any means of contact. This is una...

I got a call from Bitay customer service on 17.07.2023 about the Bitay1 coin campaign. They gave me their word that my investment would be securely held for a period of five months and then automatically released. Unfortunately, even after five months, I was unable to sell the coins. To make matters...

I completed every step, yet I lost my money. I deposited 100,000, but I didn't receive anything. It's a fraud company, and I lost my money and everything. This is not a small amount; your behavior is very deceitful. I want my money back as soon as possible. Thank you.

On Tuesday, a Bitay customer service representative called and promised me profits if I deposited money and participated in their second phase campaign. We processed the deposit through Nays together, but the funds did not appear in my Bitay account. It's been 6 days, and they have yet to begin the ...

Since it first began accepting customers, I've been trading on Bitay, which is widely regarded as one of the most forward-thinking and innovative local exchanges in terms of both its project and its vision. Nevertheless, despite the fact that they make bold claims, I have not seen them deliver on th...