Prime Opinion Failed to Award 1,700 Points After I Completed the Required Purchase

On June 11, Prime Opinion offered a task stating that I would receive 1,700 points if I made an in-app purchase of more than $9.99. I completed the required purchase specifically for this task and spent approximately $14 in the game. However, despite fully meeting the stated requirement, none of the promised points were credited to my account.

I contacted Prime Opinion and explained the situation. I clearly stated that I had fulfilled all of the task requirements but had not received the promised points. However, Prime Opinion simply provided me with $5 and closed the matter without offering any additional solution. I did not receive the 1,700 points promised in the task, nor was I provided with adequate support to properly resolve the issue.

I am requesting that the full 1,700 points promised for the task be credited to my account. I fulfilled the stated requirements, and it is unacceptable that the promised reward was not provided and that the issue was simply dismissed with a $5 payment.

I request that my loss be properly addressed and that the missing 1,700 points be credited to my account immediately.