Prime Opinion Failed to Pay Me for Two Surveys I Completed in Full

Although I fully completed the surveys I participated in through Prime Opinion on my phone, the promised payments for two separate surveys were not credited to my account. I should have received approximately $2 in total, but there is no corresponding earnings or payment shown in my account.

When I contacted the Prime Opinion support team about this issue, they told me that the problem was caused by the customer and that they could not pay me because they had not received payment from the customer. However, I completed both surveys in full and followed all of the requirements as instructed. I fulfilled my responsibility as a participant.

I request that Prime Opinion credit the payments promised for both surveys to my account and conduct a proper investigation into this issue. I expect the missing payments to be credited and my resulting inconvenience to be resolved promptly.