I opened a futures position on Binance and placed a stop loss order 5% above my entry. I was fully aware of the risk and had set my stop to limit the potential loss to $260. At the time, my account balance was $685, which was more than enough to support the trade under the risk level I accepted.
However, sometime later, I checked my account only to discover that my position had been liquidated entirely. I was shocked and confused, especially since my stop loss should have prevented this outcome. I believe this incident is either a technical failure or intentional mismanagement, and I’m requesting a full investigation and refund.
To make matters worse, the response I received from customer service was dismissive and lacking any real explanation. If a stop loss order doesn't trigger, then what’s the point of having one at all? This kind of platform behavior violates user trust and financial control.
I set a stop loss at 38.80 for my position on Binance, and my maximum expected loss should have been $30. However, instead of executing the stop loss correctly, Binance liquidated my entire position, causing me to lose $96 unfairly. This is completely unacceptable—how can a platform of this size fa...
I opened a short position on Binance Futures with 20x leverage, calculating that I would only be liquidated if the price increased by 5%. However, I was liquidated when the price rose just 3.5%. This doesn’t match the risk parameters I set, and it clearly points to a serious error in Binance’s liqui...
I’ve repeatedly experienced issues with the stop-loss function on the Binance Global app while trading futures on my Android device. Even today, as in previous cases, my stop-loss orders failed to execute properly. I receive a notification stating that the stop-loss order has been triggered, but imm...
I recently opened a Cross Margin trade on Binance with 20X leverage, and despite the fact that my position never reached the liquidation price, my trade was forcefully liquidated. To make matters worse, I had set a stop-loss above my entry price, yet the system never executed it. Instead of closing ...
On April 16, 2025, I opened both long and short positions on Bitcoin using Binance Futures. Before starting these trades, I had around $6500 in my account. After some fluctuations, I experienced a loss of about $500–600, but then made it back with a gain of around $600–650. I expected my balance to ...
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