On 06.09.2025, I purchased a Benetton brand shoulder bag and although I used the bag fewer than four times and did not even have it for a full month, the side and edge areas began to peel. I reported the issue to the store before the first month after purchase had passed, and on 02.10.2025 the produ...
I have been a loyal customer of Benetton for over a decade. However, my recent experience at a Benetton store in Portugal has completely soured my perception of the brand. Last week, I purchased winter clothing for my child, including pants and a jacket. Unfortunately, the pants were uncomfortable d...
I purchased a Benetton baby care bag, and within just 6-7 months, it started falling apart. It’s been a year since I bought it, and now the zipper seams are coming undone, and the zipper pulls have all broken. I didn’t expect such poor quality from a brand like Benetton. I reached out to the store w...
This was my first international flight, and I wanted to travel with a high-quality suitcase, so I chose the Benetton brand and purchased a three-piece luggage set. However, when I retrieved my suitcase after the return flight, I noticed that one of the wheels was broken. I’m extremely disappointed, ...
There couldn't be a worse place to go binge shopping and waste money. If the product you purchased is defective and you want to replace it, this is a store that employs employees who stand over you and bother you even when you are checking to see if there is a defect in the new product you purchased...
After just an hour of using my recently bought Benetton bag, it managed to leave unsightly stains on my clothes. I would like to request a refund or an exchange. After noticing numerous customers expressing the same concern in the comments, I am eager to have my issue resolved!
On April 21, 2024, I bought a pair of women's boots from Benetton at Cevahir Alibeyköy. Unfortunately, when I attempted to try them on at home, the lace broke immediately. Furthermore, I discovered that the product was missing a lace, which I failed to notice due to my hurriedness. After a week (to ...
I placed an order on the official Benetton website on June 15, 2023. Upon checking the status, it constantly showed "your order is being prepared." After 4-5 days, I contacted Benetton customer service via email, and a person claiming to be from Benetton customer service called me back. They stated ...
I saw these shoes advertised as a new season's black and orange pattern and thought, "cool, those look stylish and comfy." I've never worn shoes so unpleasant and damaging to my feet. These sneakers fit poorly and were poorly manufactured. I couldn't walk in them. They're designed to suffocate and r...
I was so excited to receive my Benetton Bag (black bnt466) on March 30, 2022, but my happiness was short-lived. Despite using the product with utmost care, the zipper broke in no time. I reached out to the customer service team through their website, hoping for a quick resolution, but was met with n...
On January 31, 2023, we made a purchase at the Benetton Capitol AVM store. We wanted to return or exchange this product because the next day we realized that it was too small for the child for whom it was intended as a gift. We drove from Ümraniye to Meydan to shop at the AVM Benetton because that i...
I recently purchased a product from this brand under the false impression that it was made in Italy. However, after receiving the product, I soon realized that it was made in Turkey. Not only was the brand deceptive in its marketing, but the product was also of extremely poor quality. Despite attemp...
