Xolvie Resolution Specialist June 29, 11:19 am
First, talk to their customer service team through live chat or email at [email protected].
Send a legal ID and, if asked, pictures of the front and back of your credit card to make sure your identity is fully checked. Withdrawals are often canceled because of incomplete proof.
Make sure you've met all the standards to roll over your bonus. For instance, you might have to play through a 125% welcome bonus 10 times in a sportsbook or 30 times in a casino before you can cash it out.
Withdrawals can be stopped or undone if the conditions aren't met.
To avoid more problems, you might want to switch to cryptocurrency transfers like Bitcoin.
They're usually finished in 24 hours and don't cost anything, but regular bank wires can take up to 10 days and cost extra.
❗ Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.
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