I downloaded an app called Betternet just to try it out and then deleted it. This morning, I received a notification showing that $2 had been charged from my account. After looking into it, I saw that a subscription had been started. I canceled the subscription, but even after canceling, the Premium features are still active. I am requesting a refund of the $2 that was charged.
Please cancel my BetterMe subscription and refund the unauthorized charges drawn from my account. I previously canceled the subscription, deleted the app, and confirmed there is no active subscription listed under my Apple account, yet the charges continue. This has been ongoing for two years, and I...
I signed up for the BetterMe app and used it only a few times. Since I wasn’t satisfied with the experience, I canceled my subscription directly through the app. It clearly shows my membership as "canceled," and I also confirmed that there’s no active subscription listed in my Apple payment settings...
I subscribed to the BetterMe app for the month of May. However, I didn't like the app, so I canceled my subscription two weeks ago. Despite this, they're still deducting money from my account for June. I want a refund because I no longer wish to use this app.
I canceled my subscription months ago on the BetterMe app, but the service continues to charge my account, months after it was cancelled. When I checked the phone it states that the subscription ended in November but now it's December and I'm still being charged. In actuality, it was months ago that...
I have been struggling with this unresolved issue for two years and urgently need help. I downloaded the BetterMe app just once, never used it, and deleted it shortly after. Despite this, I have been forced to make regular payments for a service I neither use nor benefit from. Worse, I cannot cancel...
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