BetterMe Charged Without Permission After Membership Ended

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Öykü
October 17, 2024 11:34 pm
159

I subscribed to BetterMe for a 1-month membership at ₺175, which ended in September. However, just now, ₺350 was charged to my account without my consent. I am urgently requesting the cancellation of my membership and the immediate refund of the ₺350 that was withdrawn from my account. If this issue is not resolved promptly, I will be forced to take legal action to reclaim my funds.

October 24, 2024 2:05 pm (6 days after complaint)

Hello. Thank you for your comment. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. Kind regards, team BetterMe

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