BetterMe Stole From Me!

BetterMe Stole From Me!
Betül
BetterMe
March 16, 2024 2:45 PM1,623

I enrolled in a one-time ₺500 membership, but to my surprise, BetterMe charged my credit card an extra ₺500 without my consent.

When I tried to cancel my membership, I couldn't do it because the system kept throwing me an error message. I've reached out to BetterMe customer service several times, but unfortunately, they haven't been able to resolve the issue.

I am extremely let down and irritated with BetterMe. I would like a complete refund for the charge that was made without my permission. If I don't get my money back, I'll have no choice but to pursue legal measures.

1 Support
BetterMe
March 17, 2024 11:34 PM (1 day after complaint)

Hello! Thank you for bringing the issue to our attention. We would appreciate it if you could provide us with your email address. You can send it here as a comment. It'll help us locate your account and provide you with a proper solution faster. Looking forward to hearing back from you. Kind regards, Team Betterme

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