I signed up for a 1-month trial with BetterMe, but I’ve just realized that my credit card has been charged for months as if my subscription was ongoing. I only used the app regularly for 1-2 weeks and was unaware that payments would continue and even increase in price.
Despite the app not being installed on my phone, charges have continued. I’ve now canceled my subscription, and I demand an immediate refund for the extra charges. If this issue is not resolved, I will take it to the Consumer Arbitration Committee. Please resolve this and refund my money as soon as possible.
I discovered that Betterme charged my card without my consent. I only purchased a one-month subscription, so I didn’t sign up for any ongoing plan. I didn't have time to use the app and couldn't even utilize the one-month package I paid for. Now, I can’t find a phone number to contact for a refund a...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
For months now, BetterMe has been charging my card regularly, and I can’t cancel my subscription no matter what I try. I’ve followed all the steps, but there seems to be no way out. It’s incredibly frustrating and feels like I’m trapped in a never-ending cycle of payments. I’m at a loss for what to ...
I signed up for the BetterMe app for a month and then canceled it. Despite my cancellation, the app continues to attempt to charge my credit card. This is unacceptable, and I demand that the problem be resolved as soon as possible. My subscription expired in February, but the app is still attempting...
Comments