BetKanyon Manipulates Matches

I bet 1.1 odds on BetKanyon on the Lions match in the Mongolian 1st League today, which ended in a 3-3 draw. However, the match ended 3-3 in the 75th minute. I contacted the customer service representative and the site administrator right away. They informed me that the match had ended and that I had been defeated. The match I bet on, however, had ended 1-3, and the site had recorded the result incorrectly. I'd like to request a refund of 785 TL. I've taken screenshots, which I'll provide as proof. BetKanyon has blocked me, and they are unable to display the 11-33 MS match. Please pay attention to the staff's demeanor. BetKanyon has truly become a source of regret.