got a shirt as a gift but it's a size too small for me, I want to swap it for a bigger size that fits me better. But, even though I've tried really hard to get in touch with the company through different ways, they haven't responded at all. this really has me scratching my head I mean how many ways are there of getting in touch with a company? I've tried everything to get in touch, like hitting up WhatsApp, calling customer service, sliding into Instagram DMs, and even trying live chat. Unfortunately, I haven't heard back despite my best efforts. It's really frustrating when a company offers a bunch of ways to get in touch but doesn't actually help you out. What a great way to make customers stop coming back.
I'm so tired of this brand that I can't even begin to express it. I'm completely fed up, do you understand? Every single order ends up the same way. I buy something excitedly, and then I'm told it's canceled. If you're going to cancel every order, why are you even in business in this country? When i...
On January 4th, I placed an order for three items on the app during a sale - and yet 14 days later, the order still hadn't shipped. Even worse, yesterday night (17th January) they sent an e-mail saying that two of those pieces were out of stock and all I'd get was one item! Not only did they make me...
making my purchase, I encountered a major roadblock when attempting to return some items that didn't meet my expectations. Despite downloading their app and following the prescribed steps, I was shocked to find that the much-needed return button simply refused to work. absolutely baffling how a com...
Get ready to be blown away, I ordered way before the holiday, thinking I'd get it on time, it's been like a month and my product still hasn't shown up, worse, I found out that it was returned for no apparent reason. Did you ask me for one thing? You didn't bring it to my door!! I waited forever for ...
It has been nearly two months since I ordered two shirts from Bershka, but the items were lost in transit. I reported the issue, and they acknowledged it. However, now I can't reach Bershka for a refund. They told me they would create an urgent request and get back to me as soon as possible, but no ...
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